Terms of service

Last revised: June 2026.

1. Introduction

MAREMUSIC RBC, S.L., responsible for this website, makes this document available to Internet users in order to comply with the obligations established in Spanish Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE) and other applicable regulations, as well as to provide information regarding the terms of use.

This document, together with any other documents referenced herein, establishes the terms and conditions governing the use of this website (www.lamusainstrumentos.es) and the purchase of products through it (hereinafter, the "Terms"), regardless of the application, digital medium, support, or device through which it is accessed. Please read these Terms, our Cookie Policy, and our Privacy Policy carefully before using this website. By using this website or placing an order through it, you agree to be bound by these Terms and Conditions and by our Privacy Policy and Cookie Policy. If you do not agree with all of them, you should not use this website.

If you have any questions regarding the Terms, the Privacy Policy, or the Cookie Policy, you may contact us through our available contact channels.

The contract may be formalized, at your choice, in any of the languages in which the Terms are available on this website; however, the Spanish version shall prevail in the event of any dispute.

2. Our Details

The sale of goods through this website is carried out under the trade name La Musa Instrumentos by MAREMUSIC RBC, S.L., a Spanish company with registered address at Calle Peso de la Harina 19, 29007, Málaga (Spain), registered in the Commercial Registry of Málaga, Volume 5036, Book 3943, Folio 94, Section 8, Sheet 114530, Entry 1, with Spanish Tax ID (CIF) B-93202885, telephone number (+34) 952 30 18 84, and e-mail address online (@) lamusainstrumentos.es. For inquiries prior to placing an order or regarding an order already placed, please visit soporte.lamusainstrumentos.es to contact Customer Support.

3. Your Details and Visits to This Website

Any person, whether natural or legal, who accesses, browses, uses, or participates in the services and activities, free or paid, provided through this website assumes the status of USER, and as such, by accessing the site, commits to observing and strictly complying with the provisions set forth herein, as well as any other applicable legal provision, thereby undertaking to make proper use of the website. The user shall be liable to MAREMUSIC RBC, S.L. or to third parties for any damages that may arise as a result of a breach of said obligation.

The personal information or data you provide to us will be processed in accordance with our Privacy Policy and Cookie Policy. By using this website, you consent to the processing of such information and data, and you declare that all information or data provided by you are true, accurate, and correspond to reality.

4. Use of Our Website

These terms of use and browsing are intended to regulate the relationship between the website owner, MAREMUSIC RBC, S.L., as the service provider, and the users who access, browse, and use the service offered.

MAREMUSIC RBC, S.L. provides free and open access to a wide range of information, services, and data (hereinafter, "the contents"), owned by MAREMUSIC RBC, S.L. or its licensors, to which the user may have access.

The user assumes responsibility for the proper use of the portal in accordance with the Law and these Terms. This responsibility extends to the registration required to access certain services and contents provided. Such registration involves completing the corresponding form, wherein the user guarantees the authenticity and currency of all data communicated and undertakes not to provide false, fraudulent, or unlawful information or documentation. This process may result in the creation of a password, which the user must safeguard diligently and keep confidential. The user shall be solely responsible for any false or inaccurate statements made and for any damages caused to MAREMUSIC RBC, S.L. or to third parties as a result of the information provided.

The user expressly agrees to use this website, lamusainstrumentos.es, properly and solely to make legally valid inquiries and orders.

The user is obligated not to place any false or fraudulent orders. If it can be reasonably considered that an order of this nature has been placed, we shall be authorized to cancel it and inform the relevant authorities.

The user must provide a truthful and accurate e-mail address, postal address, and/or other contact details. Furthermore, you consent to our use of such information to contact you if necessary (see our Privacy Policy). The website will not process any order if the USER does not provide all requested information.

By placing an order through this website, you declare that you are at least 18 years of age and have the legal capacity to enter into binding contracts.

The user expressly agrees to make appropriate use of the contents and services offered on the website, in accordance with the law, morality, public order, and these Terms, and, including but not limited to, agrees not to use them to:

• Intentionally introduce computer viruses into the network or perform actions likely to alter, damage, interrupt, or generate errors or damage in the physical and logical systems of MAREMUSIC RBC, S.L., creator of the website, or of third parties; as well as obstruct access by other users to the website and its services through the excessive consumption of computing resources through which MAREMUSIC RBC, S.L. provides its services.
• Attempt to access the e-mail accounts of other users or restricted areas of the computer systems of MAREMUSIC RBC, S.L. or third parties, and, where applicable, extract information.
• Infringe intellectual or industrial property rights, or disseminate, transmit, or make available to third parties any type of information, element, or content that involves a violation of the secrecy of communications and legislation regarding personal data protection.
• Impersonate another user by using their registration credentials for the various services and/or contents of the website.
• Reproduce, copy, distribute, make available, or otherwise publicly communicate, transform, or modify the contents, unless authorized by the holder of the corresponding exploitation rights or where legally permitted.
• Collect data for advertising purposes and send advertising of any kind or sales/commercial communications without prior request or consent.

Any breach of the clauses contained in this website (Legal Notice, Privacy Policy, Cookie Policy, and any other content implying obligations for the user) and, in general, of Spanish law, will be immediately reported by MAREMUSIC RBC, S.L. to the relevant authorities, with whom we undertake to cooperate fully. In such an event, the user shall be liable to MAREMUSIC RBC, S.L. or to third parties for any damages caused as a result of the breach of these obligations.

MAREMUSIC RBC, S.L. does not guarantee that its website complies, in whole or in part, with the legislation of other countries. Therefore, if the user resides or is domiciled anywhere other than Spain and decides to access and/or browse this website, they do so at their own risk and responsibility, and must ensure that such access and/or browsing complies with local applicable legislation.

MAREMUSIC RBC, S.L. shall not be held responsible for any damage or loss resulting from a denial-of-service attack, virus, or any other technologically harmful or malicious program or material that may affect your computer, IT equipment, data, or materials as a result of using this website or downloading content from it or from sites to which it redirects.

5. Service Availability and Modifications

The items offered through this website are available for delivery to Spain or any other territory worldwide.

MAREMUSIC RBC, S.L. reserves the right to make, unilaterally, any modifications it deems appropriate to its portal, being able to change, delete, or add both the contents and the services provided through it, without any obligation to give prior notice or inform users of such modifications, with publication on the provider's website being deemed sufficient.

The duration of the portal's service provision is limited to the time the user is connected to the website or to any of the services it provides. Therefore, each time the user intends to use the portal, they must carefully read this Legal Notice, as it and its respective terms of use may be modified at any time. Consequently, the validity of these terms will depend on their display and will remain in force as long as they are duly published, until replaced by updated terms.

6. How to Place an Order

To place an order, you must follow the online purchasing procedure and click on "Confirm order". After doing so, you will receive an e-mail acknowledging receipt of your order (the "Order Confirmation"), which will detail all the characteristics of your order and serve as an electronic document proving the contract. We will also inform you by e-mail when the product is being dispatched ("Dispatch Confirmation").

By confirming the order, the USER accepts the obligation to pay for the product. If the purchase was effectively made by the consumer holding the card or other payment method, and the USER demands a chargeback/refund without having exercised their right of withdrawal or contract termination in the manner provided by law and in these terms and conditions, the USER shall be obligated to compensate the merchant for any damages and losses caused as a result of reversing the charge in the merchant's accounts.

7. Technical Means to Correct Errors

In the event that you detect an error when entering your personal data during your registration as a user of this website, you can modify it in the "My Account" section.

In any case, you may correct errors related to the personal data provided during the purchase process by contacting customer service through soporte.lamusainstrumentos.es, as well as by exercising your right of rectification under our Privacy Policy by writing to online (@) lamusainstrumentos.es.

This website displays confirmation screens at various stages of the purchasing process that prevent you from continuing with the order if required data have not been correctly provided. Furthermore, this website provides a summary of all items added to your shopping cart during the purchase process so that you can modify your order details before making payment.

If you detect an error in your order after the payment process has been completed, you must immediately contact our customer service department to rectify the error as soon as possible.

8. Product Availability

All orders are subject to product availability. If supply difficulties occur or if items are out of stock, we will inform you as soon as possible to offer an alternative solution or refund any amount you may have paid.

In any event, if the contracted good or service is unavailable, provided the consumer and user was expressly informed of such possibility, the merchant may supply, without an increase in price, a good or service of similar characteristics with the same or superior quality.

In such cases, the consumer and user may exercise their rights of withdrawal and termination under the same terms as if it were the item or service originally requested.

9. Delivery

Before formalizing the order, you must select the delivery method that best suits your needs. Unless agreed otherwise, we will send the order consisting of the product(s) listed in each Dispatch Confirmation without undue delay and no later than 30 calendar days from the date of the Order Confirmation.

Please note that there may be circumstances arising from product customization or unforeseen/extraordinary events that may affect the delivery date.

During periods of high demand, such as specific promotional or seasonal campaigns, or when order volumes are higher than usual, delivery times may exceptionally be extended.

If for any reason we are unable to meet the delivery date, we will inform you as soon as possible and give you the option to proceed with the purchase by setting a new delivery date, replace the items with alternatives, or cancel the order with a full refund of the price paid. Please note that, in any case, we do not make home deliveries on Saturdays or Sundays.

For the purposes of these Terms, "delivery" shall be understood to have taken place, or the order to have been "delivered", at the moment you or a third party designated by you acquires physical possession of the goods, which will be evidenced by the signature of receipt of the order at the agreed delivery address.

10. Inability to Deliver

Contracts concluded electronically shall produce all the legal effects provided by law when consent and the other requirements necessary for their validity are met.

If it is impossible for us to deliver your order, the shipping company will try to find a safe place to leave it. If a safe place cannot be found, your order will be returned to our warehouse. We will also leave a note explaining where your order is and how to arrange for the courier to deliver it. If you will not be at the delivery location at the agreed time, please contact the assigned courier company directly.

In the event that the order has not been delivered for reasons not attributable to us, we will contact you. If, after 14 calendar days from the date the item was made available to you, it has not been collected or you have refused to receive it, it will be deemed abandoned, and the USER shall have no right to a refund of the price paid. The company reserves the right to pass on to the USER any costs incurred as a result of the failure to receive the parcel.

Under no circumstances shall the USER's failure to accept or collect the parcel be considered a valid way of exercising their right of withdrawal.

11. In-Store Pickup

If you choose the In-Store Pickup option, your order can be collected at one of our physical stores. Once the order has been prepared, we will contact you to let you know that it is ready for collection. You may collect the order in person (presenting your order number, name, and official ID) or designate someone else to collect it on your behalf, in which case they must present the order number along with their own official ID (i.e., the ID of the designated person).

If you make a purchase using the In-Store Pickup service, these Terms shall apply equally to you, without prejudice to any other applicable legal regulations.

12. Pre-Order Items

When purchasing items on pre-order, they will be delivered to the address selected by you within the timeframes indicated on our website.

Once the item becomes available, its shipment will be subject to the delivery terms set out in Sections 8 and 9, and the USER will be notified accordingly.

In the case of mixed orders consisting of regular-stock items and pre-order items ("Combined Orders"), even if all items are paid for in the same order, they may be shipped separately and delivered within different timeframes.

Once the pre-order items have been prepared, we will contact you to inform you that they are being shipped ("Dispatch Confirmation").

You have the right to withdraw from the contract within 14 calendar days without giving any reason. In the case of Combined Orders, the withdrawal period will expire after 14 calendar days from the day on which you, or a third party indicated by you other than the carrier, acquire physical possession of the last of the goods.

If you purchase a pre-order product, all provisions contained in these Terms shall apply equally to your order.

13. Transfer of Risk and Ownership

The risks associated with the products shall be borne by you from the moment of delivery.

You will acquire ownership of the products when we receive full payment of all amounts due in relation to them, including shipping charges, or upon delivery (as defined in Section 9 above), if delivery takes place at a later time.

14. Price and Payment

The prices displayed on the website include applicable taxes but exclude shipping costs, which will be added to the total amount in the shopping cart.

Prices may change at any time and are not exempt from typographical errors; however, except as set out above, possible changes will not affect orders for which we have already sent a Dispatch Confirmation.

Once you have selected all the items you wish to purchase, they will be added to your cart, and the next step will be to process the order and make payment. To do so, you must follow the steps of the purchase process, completing or checking the information requested at each step. Furthermore, during the purchase process, before making payment, you can modify your order details. If you are a registered user, a summary of all orders placed is available in the "My Account" section.

You may pay using cards, bank transfers, or electronic payment platforms, subject to the availability and operating rules of each banking entity and payment app.

Please note that MAREMUSIC RBC S.L., with registered office at Calle Peso de la Harina 19, 29007, Málaga (Spain) and registered in the Commercial Registry of Málaga, handles the collection and, where applicable, refunds related to payments made through this website.

By clicking "Confirm order", you confirm that the card, account, or payment method used belongs to you or that you are the legitimate holder or user. Orders placed with fraudulent payment methods, or those our team determines may be fraudulent, will be cancelled until their legitimacy is clarified.

To minimize the risk of unauthorized access, your payment details are encrypted. Card payments are subject to validation checks and authorization by the card issuer. If the issuer fails to authorize payment, we will not be liable for any delay or non-delivery, and we will be unable to formalize any contract with you.

15. Guest Checkout

This website also allows purchases through the guest checkout functionality. Under this purchasing mode, you will only be asked for the essential details required to process your order.

16. Value Added Tax (VAT) and Invoicing

For customers whose delivery address is within the European Union, all displayed prices include VAT; however, this tax will be deducted if shipping to an exempt territory.

In accordance with Article 68 of Spanish Law 37/1992, of December 28, on Value Added Tax, the delivery of items shall be deemed to take place within Spanish VAT territory if the delivery address is in Spanish territory, excluding the Canary Islands, Ceuta, and Melilla. The applicable VAT rate will be that legally in force at any given time depending on the specific item concerned.

For orders destined for the Canary Islands, Ceuta, and Melilla, or other territories outside mainland Spain, deliveries and displayed prices are exempt from VAT pursuant to Article 21 of Law 37/1992, without prejudice to the application of local taxes and customs duties in accordance with the regulations in force in each territory. Shipping companies may charge the customer administrative customs clearance fees, which are the sole responsibility of the customer and not of La Musa.

You expressly authorize us to issue your invoice in electronic format, which you will find available for download in your Account. If you require a paper invoice, you may request one by contacting La Musa through the contact channels available on our website.

17. Return Policy

Statutory Right of Withdrawal

Right of withdrawal

If you are contracting as a consumer and user, you have the right to withdraw from this contract within 14 calendar days without giving any reason.

The withdrawal period will expire after 14 calendar days from the day on which you, or a third party indicated by you other than the carrier, acquired physical possession of the goods, or in the event that the goods composing your order are delivered separately, after 14 calendar days from the day on which you, or a third party indicated by you other than the carrier, acquired physical possession of the last of those goods.

To exercise the right of withdrawal, you must notify La Musa at Calle Peso de la Harina 19, 29007, Málaga (Spain), or via soporte.lamusainstrumentos.es, of your decision to withdraw from the contract through an unequivocal statement. To meet the withdrawal deadline, it is sufficient for your communication concerning your exercise of this right to be sent before the withdrawal period has expired. We also provide an optional return form accessible from the orders section of your user account.

Consequences of withdrawal

The consumer and user must return or deliver the goods to MAREMUSIC RBC, S.L., without undue delay and in any event no later than 14 calendar days from the date on which you communicate your decision to withdraw from the contract. The deadline is met if you send back the goods before the period of 14 calendar days has expired.

The consumer and user shall bear the direct cost of returning the goods if they choose to use their own shipping method.

We will reimburse all payments received from you without undue delay and in any event no later than 14 calendar days from the day on which we are informed of your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction. Notwithstanding the foregoing, we may withhold reimbursement until we have received the goods back and verified their perfect condition. You must return the products directly to any physical La Musa store in Spain, or request return collection/shipping through our website using our partner courier service.

Unless you return the goods directly to a La Musa store in Spain, you must bear the direct cost of returning the goods. If you use a shipping method organized by us, the following amounts will be deducted from your final refund to cover return shipping costs:

• €2.99 for returns from mainland Spain, Portugal, and the Balearic Islands.
• €9.99 for returns from the Canary Islands, Ceuta, and Melilla.
• €9.99 for returns from other European Union countries.

You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

Common Provisions

You shall not have the right to withdraw from a contract for the supply of any of the following products:

• Customized or tailor-made items.
• Sealed CDs/DVDs that have been unsealed after delivery.
• Books.
• Sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery, such as reeds or mouthpieces.

Your right to withdraw from the contract shall apply exclusively to products that are returned in the same condition in which you received them. No refund will be made if the product has been used beyond mere opening, if it is not in the same condition as when delivered, or if it has suffered any damage; therefore, please take care of the items while they are in your possession. Please return the item using or including all original packaging, instructions, and any accompanying documents.

You may return products at any La Musa physical store, by your own means, or through the return shipping service we provide.

In-store returns

You may return products to any physical La Musa store. In this case, you must visit the store and present the item(s) together with the order number included in the Dispatch Confirmation, which is also saved in your La Musa website account.

Returns via Post Office / courier drop-off

You must request the return through your website account, selecting the order and the item(s) you wish to return so that we can arrange for drop-off at a courier/post office point. If you no longer have the original packaging, you may return the item in different packaging, provided it securely protects the items and prevents loss or damage during transit. If you made your purchase as a guest, please contact us directly to request the return label. Once verified, you will receive an e-mail with a shipping label to attach to the parcel before dropping it off at the designated drop-off point. You will also receive detailed instructions.

The following amounts will be deducted from your final refund for return shipping costs, depending on the origin of the return:

• €2.99 for returns from mainland Spain, Portugal, and the Balearic Islands.
• €9.99 for returns from the Canary Islands, Ceuta, and Melilla.
• €9.99 for returns from other European Union countries.

If you choose not to return products using any of our available options, you will be responsible for the return shipping costs. Please note that if you decide to send the items back to us freight collect or cash on delivery, we are authorized to charge you for any expenses incurred.

Please note that, once delivery has taken place, if you exercise your right of withdrawal and organize the return shipping yourself without using our offered service, we cannot assume the risk of loss or damage to the return parcel for reasons not attributable to La Musa.

After inspecting the parcel at our facilities, we will inform you whether you are entitled to a refund of the amounts paid. The refund will be processed as soon as possible and, in any event, within 14 days from the date we receive the returned goods.

If we receive an item outside the stipulated period, in poor condition, containing incorrect contents, or which otherwise does not meet the requirements for withdrawal, you will not be entitled to a refund. We will contact you, and if after two (2) months from notifying you that the item is at your disposal you have not collected it or refuse to receive it, we will not be responsible for it and it will be deemed abandoned. We reserve the right to pass on to you any costs incurred if it is possible to arrange the return shipment to your attention.

Please remember that you are responsible for the contents of the return parcel when using any return option offered by La Musa. In the event of an error in the contents of the return parcel not attributable to La Musa, we reserve the right to charge you any costs incurred to redirect the incorrect parcel back to you.

All statutory rights recognized by current legislation remain unaffected.

Returns from the Canary Islands, Ceuta, Melilla, and Other Non-Mainland Territories

If you wish to return a product delivered to the Canary Islands, Ceuta, Melilla, or any territory outside mainland Spain, you may do so in person at any La Musa physical store in accordance with this clause. If this is not possible, you must contact us beforehand to coordinate return shipping with La Musa. Please note that shipments originating outside the European Union incur customs duties and import fees, which will be deducted from your total refund amount.

Returns of Defective Products

If you consider that, at the time of delivery, the product does not conform to the contract, you must contact us immediately (and no later than within 7 calendar days) through our contact channels, providing details of the product and the damage sustained, and we will instruct you on how to proceed.

Please remember that if, at the time of delivery by the shipping company, the parcel or packaging is visibly damaged or tampered with, you must refuse delivery and not accept it. In such cases, please contact us immediately so we can provide a solution, such as sending a replacement order or issuing a refund.

If you accept delivery and the product is defective, you may return it at any La Musa physical store or by dropping it off at a designated collection point when requesting the return.

We will carefully inspect the returned product and notify you by e-mail within a reasonable period whether a refund or replacement (where applicable) is approved. The refund or replacement will be processed as soon as possible and, in any case, within 14 days of the date we send an e-mail confirming that a refund or replacement of the non-conforming item is approved.

The amounts paid for products returned due to a genuine flaw or defect will be refunded in full, including the initial shipping costs incurred to deliver the item and any costs you incurred to return it to La Musa. The refund will be made using the same payment method used for the original purchase.

All statutory rights recognized by current legislation remain unaffected.

Order Cancellation Due to Delivery Rejection

If, while an order is already in transit, you decide to reject or cancel it, the parcel will be returned to La Musa. In such cases, the refund will be processed as soon as possible and, in any event, within 14 days from the date we receive the goods back at our warehouse.

If the order was destined for a European Union territory, a fixed fee of €30.00 will be deducted from your refund to cover return logistics and processing costs. If the order was destined for a territory outside the EU that may generate customs duties and additional import charges, La Musa will be required to pay those fees to retrieve the parcel; these customs fees will be passed on to the customer and deducted in full from the refund amount, in addition to the €30.00 fee for return logistics, refund processing, and customs clearance management.

18. Warranties

If you contract as a consumer and user, you are entitled to free corrective remedies in the event of any lack of conformity of the goods. We provide warranties on all products sold through this website under the legally established terms for each category, being liable for any lack of conformity that becomes apparent within three years from the date of delivery.

Products are deemed to conform to the contract provided that: (i) they match our description and possess the qualities presented on this website, (ii) they are suitable for the usual purposes for which goods of the same type are used, and (iii) they show the quality and performance normally expected of goods of the same type. If any product fails to conform to the contract, you must inform us following the procedure set out in Section 17 above through any of our dedicated communication channels.

The products we sell—especially handcrafted instruments or limited-edition series—often display natural characteristics inherent to the materials used in their manufacture. Such characteristics, including variations in grain, texture, or finish, shall not be considered defects or flaws. On the contrary, their presence should be expected and appreciated as part of the individual appearance and character of the musical instrument.

Our commercial warranty does not affect any statutory rights recognized by current legislation.

19. Liability and Disclaimer

Unless expressly provided otherwise in these Terms, our liability regarding any product purchased on our website shall be strictly limited to the purchase price of that product.

However, and unless statutory provisions dictate otherwise, we accept no liability for the following losses, regardless of their origin:

• Loss of income or sales.
• Loss of business or opportunity.
• Loss of profits or contracts.
• Loss of anticipated savings.
• Loss or corruption of data.
• Loss of management or office time.

Due to the open nature of this website and the possibility of errors occurring in the storage and digital transmission of information, we do not warrant the accuracy and security of information transmitted or obtained through this website unless expressly stated otherwise.

All information provided on this website is general in nature and for informational purposes only; we do not guarantee continuous access to all contents, nor their accuracy, completeness, correctness, currency, or suitability for any specific purpose.

MAREMUSIC RBC, S.L. shall under no circumstances be liable for damages of any nature arising from, including but not limited to:

• Errors or omissions in content. MAREMUSIC RBC, S.L. does not guarantee that content will be permanently updated or free of errors.
• Portal unavailability. MAREMUSIC RBC, S.L. is not liable for any damages caused to the user as a result of telecommunications network failures or disconnections that lead to the suspension, cancellation, or interruption of website services, as these networks depend on third parties.
• The presence of viruses or malicious/harmful programs in the contents capable of altering computer systems, electronic documents, or user data, despite our daily implementation of all necessary technological security measures. Users remain responsible for equipping their devices with adequate antivirus tools.

20. Intellectual and Industrial Property

All content on the website—including texts, photographs, graphics, images, icons, software, links, audiovisual content, graphic design, and source codes—constitutes an intellectual work owned by MAREMUSIC RBC, S.L., and no exploitation rights over them are deemed transferred to the user beyond what is strictly necessary for proper use of the website.

Likewise, all trademarks, trade names, or distinctive signs of any kind appearing on the website are the property of MAREMUSIC RBC, S.L., and access to or use of the website does not grant the user any rights over them.

Any total or partial reproduction, exploitation, distribution, modification, assignment, or public communication of the contents without express written authorization from the right holder is strictly prohibited. Unauthorized use constitutes a serious infringement of intellectual and industrial property rights and may result in civil or criminal liabilities.

If a user observes any potential infringement of intellectual or industrial property rights or inaccuracies in website content, they must notify MAREMUSIC RBC, S.L., providing relevant supporting information.

Under no circumstances shall MAREMUSIC RBC, S.L. be liable for any infringement of third-party intellectual or industrial property rights caused by a user or third party.

21. Viruses, Hacking, and Other Computer Attacks

You must not misuse this website by intentionally introducing viruses, Trojans, worms, logic bombs, or any other technologically harmful or malicious software. You must not attempt to gain unauthorized access to this website, the server on which it is hosted, or any server, computer, or database connected to our site. You agree not to attack this website via a denial-of-service (DoS) or distributed denial-of-service (DDoS) attack.

Failure to comply with this clause may constitute a criminal offense under applicable law. We will report any such breach to the relevant law enforcement authorities and cooperate with them to disclose the attacker's identity. Furthermore, in the event of a breach of this clause, your authorization to use this website will cease immediately.

We will not be liable for any damage or loss resulting from a denial-of-service attack, virus, or other technologically harmful or malicious material that may affect your computer, IT equipment, data, or materials resulting from the use of this website or the downloading of contents from it or from sites to which it redirects.

22. Links from Our Website

The website lamusainstrumentos.es may contain links to other third-party websites and resources, over which we have no control. Therefore, once the user accesses third-party links and leaves our website, this document, our Privacy Policy, and our Cookie Policy cease to apply, as external websites are governed by their own independent privacy and legal policies.

23. Written Communications

Applicable regulations require that some of the information or communications we send to you be in writing. By using this website, you accept that most communications with us will be electronic. We will contact you by e-mail or provide information by posting notices on this website. For contractual purposes, you agree to use this electronic means of communication and acknowledge that all contracts, notices, information, and other communications that we send to you electronically comply with the legal requirement of being in writing. This condition does not affect your statutory rights.

24. Notifications

Notices you send to us should be delivered via any of our official contact channels. Pursuant to Section 23 above and unless stated otherwise, we may send communications either to the e-mail address or postal address you provided when placing an order.

Notices will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving service of any notice, it will be sufficient to prove, in the case of a letter, that it was properly addressed, stamped, and posted in a mailbox or post office, and in the case of an e-mail, that it was sent to the specified e-mail address of the recipient.

25. Assignment of Rights and Obligations

The contract is binding on both you and us, as well as on our respective successors, assignees, and legal representatives. You may not transmit, assign, encumber, or otherwise transfer a contract or any of your rights or obligations arising from it without our prior written consent.

We may transmit, assign, encumber, subcontract, or otherwise transfer a contract or any rights or obligations arising from it at any time during its term. For the avoidance of doubt, such transmissions, assignments, encumbrances, or transfers will not affect any statutory rights you hold as a consumer, nor cancel, reduce, or limit any express or implied warranties we may have granted to you.

26. Events Beyond Our Control

We will not be liable for any failure or delay in performing any of our obligations where such failure or delay is caused by events beyond our reasonable control ("Force Majeure Event").

A Force Majeure Event includes any act, event, non-happening, omission, or accident beyond our reasonable control, including but not limited to the following:

• Strikes, lock-outs, or other industrial action.
• Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (declared or not), or threat or preparation for war.
• Fire, explosion, storm, flood, earthquake, subsidence, epidemic, or any other natural disaster.
• Impossibility of using railways, shipping, aircraft, motor transport, or other public or private means of transport.
• Impossibility of using public or private telecommunications networks.
• Acts, decrees, legislation, regulations, or restrictions of any government or public authority.

Our contractual obligations will be deemed suspended for the period during which the Force Majeure Event continues, and we will have an extension of time to perform our obligations equal to the duration of that period. We will use all reasonable endeavors to bring the Force Majeure Event to a close or to find a solution by which our obligations may be performed despite the Force Majeure Event.

MAREMUSIC RBC, S.L. assumes no liability for content appearing on third-party websites, nor does it warrant the technical availability, quality, reliability, accuracy, scope, truthfulness, validity, or legality of any material or information contained in any such links. Furthermore, the inclusion of external links to third-party websites does not imply any partnership, merger, or association with the linked entities.

27. Waiver

Our failure to insist upon strict performance of any of your obligations under a contract or these Terms, or our failure to exercise any rights or remedies to which we are entitled, shall not constitute a waiver or limitation of such rights or remedies and shall not relieve you from compliance with such obligations.

No waiver by us of any specific right or remedy shall constitute a waiver of any other rights or remedies arising under a contract or these Terms. No waiver by us of any of these Terms or rights arising under a contract shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with the Notifications section above.

28. Severability

If any of these Terms or any provision of a contract is declared null, void, or unenforceable by a final decision of a competent authority, the remaining terms and conditions shall remain in full force and effect without being affected by such declaration of invalidity.

29. Entire Agreement

These Terms and any document expressly referred to herein constitute the entire agreement between you and us regarding the subject matter hereof and supersede any prior pact, agreement, or understanding between you and us, whether verbal or in writing.

Both you and we acknowledge that we have entered into a contract without relying on any statement or promise made by the other party or implied from any statement or writing in negotiations prior to such contract, except as expressly stated in these Terms.

Neither you nor we shall have any remedy regarding any untrue statement made by the other party, verbally or in writing, prior to the date of a contract (unless such untrue statement was made fraudulently), and the only remedy available shall be for breach of contract as provided in these Terms.

These Terms and Conditions have been originally drafted in Spanish. In the event of any discrepancy or conflict between the Spanish version and any translation, the Spanish version shall prevail.

30. Our Right to Modify These Terms

We reserve the right to revise and amend these Terms and Conditions at any time. Any modifications introduced shall not have retroactive effect.

If you do not agree with the modifications introduced, we advise you not to use our website.

31. Applicable Law and Jurisdiction

The use of our website and contracts for the purchase of products through this website shall be governed by Spanish law.

Any dispute arising from or related to the use of the website or such contracts shall be subject to the non-exclusive jurisdiction of the Spanish courts. The user shall be subject to current Spanish regulations, and the resolution of any dispute that may arise shall be submitted to the courts and tribunals of the city of Málaga (Spain).

32. Comments, Suggestions, Complaints, and Claims

We welcome your comments and suggestions. Please send them through our standard contact channels or by postal mail to the address indicated in Section 2 of these Terms. In addition, we have official complaint forms available to consumers and users, which you may request at any time.

You may also submit your complaints and claims through our contact channels, which will be handled by our customer service team as quickly as possible and, in any event, within the legally established deadlines.

If you as a consumer believe your rights have been violated, you may address your complaints to us via e-mail at info (@) lamusainstrumentos.es in order to seek an out-of-court settlement of disputes.

In this regard, if the transaction between you and us was concluded online through our website, pursuant to EU Regulation No. 524/2013, we inform you that you have the right to seek an out-of-court resolution of consumer disputes through the European Online Dispute Resolution (ODR) platform accessible at [http://ec.europa.eu/consumers/odr/](http://ec.europa.eu/consumers/odr/).

33. Contact

Please note that the e-mail address online (@) lamusainstrumentos.es is provided to allow easy and direct access to the identifying details of MAREMUSIC RBC S.L. as the trading company, as well as to enable you to submit any complaints or claims you deem appropriate.

To submit general comments, suggestions, inquiries, or any matter other than those stated above, please use our standard customer support channels.

For further information, please visit the "Contact" section of our website lamusainstrumentos.es.