Terms and conditions

Last updated: June 2026.

1. Introduction

MAREMUSIC RBC, S.L., responsible for this website, provides this document to Internet users, the purpose of which is to comply with the obligations established in Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE) and other applicable regulations, as well as to provide information on the conditions of use.

This document, together with the other referenced documents, establishes the conditions governing the use of this website (www.lamusainstrumentos.es) and the purchase of products on it (hereinafter, the "Conditions"), regardless of the application, digital medium, support or device through which it can be accessed. Please read these Conditions and our Cookie Policy, as well as the Privacy Policy carefully before using this website. By using this website or placing an order through it, you agree to be bound by these Terms and Conditions and by our Privacy Policy and Cookie Policy, so if you do not agree with all of them, you should not use this website.

If you have any questions regarding the Conditions or the Privacy Policy or Cookie Policy, you can contact us through our available contact channels.

The contract may be formalized, at your choice, in any of the languages in which the Conditions are available on this website, with Spanish prevailing in case of dispute.

2. Our data

The sale of items through this website is carried out under the name La Musa instrumentos by MAREMUSIC RBC, S.L., a Spanish company with registered office at Calle Peso de la Harina 19, 29007, Malaga, registered in the Mercantile Register of Malaga, Volume 5036, Book 3943, Folio 94, Section 8, Page 114530, Entry 1, CIF B-93202885, telephone 952 30 18 84 and email online (@) lamusainstrumentos.es. For inquiries prior to placing an order or for an order already placed, please access soporte.lamusainstrumentos.es and you can contact Customer Service.

3. Your data and your visits to this website

Any person, whether natural or legal, who accesses, browses, uses or participates in the services and activities, free or paid, developed through this website assumes the status of USER, and as such, through said access, undertakes to observe and rigorously comply with the provisions herein, as well as any other applicable legal provision, thus undertaking to make correct use of the website. The user will be liable to MAREMUSIC RBC, S.L. or to third parties for any damages that may be caused as a consequence of the breach of said obligation.

The information or personal data that you provide us will be treated in accordance with the provisions of the Privacy Policy and Cookie Policy. By using this website you consent to the processing of said information and data and declare that all the information or data you provide us is truthful and corresponds to reality.

4. Use of our website

These terms of use and navigation are intended to regulate the relationship between the owner of the website, MAREMUSIC RBC, S.L. as a service provider, and the users who access, browse and enjoy the service offered.

MAREMUSIC RBC, S.L. provides free and open access to a large amount of information, services and data (hereinafter, "the contents"), the ownership of which belongs to MAREMUSIC RBC, S.L. or its licensors to which the user may have access.

The user assumes responsibility for the proper use of the portal in accordance with the Law and these conditions, a responsibility that extends to the necessary registration to access certain services and content provided. Said registration entails the completion of the corresponding form, in which the user guarantees the authenticity and timeliness of all the data he/she communicates and undertakes not to provide false, fraudulent or illicit information or documentation. As a result of this, a password may be created, which the user must keep diligently and confidentially. The user will be solely responsible for any false or inaccurate statements made and for any damage caused to MAREMUSIC RBC, S.L. or to third parties due to the information provided.

The user expressly undertakes to make proper use of this website, lamusainstrumentos.es, and only to make legally valid inquiries or orders.

The user is obliged not to place any false or fraudulent order. If it could reasonably be considered that an order of this nature has been placed, we will be authorized to cancel it and inform the relevant authorities.

The user must provide their email address, postal address and/or other contact details truthfully and accurately. Likewise, you consent that we may use such information to contact you if necessary (see our Privacy Policy). The website will not process an order if the USER does not provide all the information.

By placing an order through this website, you declare that you are over 18 years of age and have the legal capacity to enter into contracts.

The user expressly undertakes to make proper use of the contents and services offered by the website, in accordance with the provisions of the law, morality, public order and these conditions and, by way of example but not limitation, not to use them to:

• Intentionally introduce computer viruses into the network or carry out actions likely to alter, damage, interrupt or generate errors or damage to the physical and logical systems of MAREMUSIC RBC, S.L., creator of the website, or third parties; as well as hinder the access of other users to the website and its services through the massive consumption of computer resources through which MAREMUSIC RBC, S.L. provides its services.
• Attempt to access the email accounts of other users or restricted areas of the computer systems of MAREMUSIC RBC, S.L. or third parties and, where appropriate, extract information.
• Violate intellectual or industrial property rights, as well as disseminate, transmit or make available to third parties any type of information, element or content that constitutes a violation of the secrecy of communications and legislation on the protection of personal data.
• Impersonate another user, using their registration keys to the different services and/or contents of the website.
• Reproduce, copy, distribute, make available or in any other way publicly communicate, transform or modify the contents, unless the authorization of the owner of the corresponding exploitation rights has been obtained or it is legally permitted.
• Collect data for advertising purposes and send advertising of any kind and communications for sale or other commercial purposes without prior request or consent.

Any breach of the clauses contained in this website (Legal Notice, Privacy Policy, Cookie Policy, as well as other content that implies obligations for the user) and in general of the current legislation in Spain, will be immediately communicated by MAREMUSIC RBC, S.L. to the relevant authorities, committing itself to cooperate with them. In such a case, the user will be liable to MAREMUSIC RBC, S.L. or to third parties for any damages that may be caused as a consequence of the breach of these obligations.

MAREMUSIC RBC, S.L. does not guarantee that its website complies, in whole or in part, with the laws of other countries. Therefore, if the user resides or is domiciled in any place other than Spain, and decides to access and/or browse this website, he/she will do so under his/her own responsibility and risk, and must ensure that such access and/or browsing complies with the local legislation applicable in his/her case.

MAREMUSIC RBC, S.L. is not responsible for any damage or loss resulting from a denial of service attack, virus or any other technologically harmful program or material that may affect your computer, computer equipment, data or materials as a result of the use of this website or the download of its contents or those to which it redirects.

5. Service availability and modifications

The items offered through this website are available for shipment to Spain or any other territory in the world.

MAREMUSIC RBC, S.L. reserves the right to unilaterally make the modifications it deems appropriate to its portal, being able to change, delete or add both the contents and the services provided through it, without any obligation to give prior notice or inform users of said modifications, it being understood as sufficient with the publication on the provider's website.

The duration of the provision of the portal service is limited to the moment the user is connected to the website or to any of the services it provides. Therefore, the user, each time he intends to use the portal, must carefully read this Legal Notice, as it and its respective conditions of use may be altered at any time. Therefore, the validity of the aforementioned conditions will vary depending on their exposure and will be maintained as long as they are duly published, until they are replaced by others.

6. How to place an order

To place an order, you must follow the online purchase procedure and click on "Confirm order". After this, you will receive an email acknowledging receipt of your order (the "Order Confirmation"), which will detail all the characteristics of your order, being an electronic document that will serve as proof of contracting. Likewise, we will inform you by email that the product is being shipped ("Shipping Confirmation").

By confirming the order, the USER accepts the obligation to pay for the product. If the purchase was actually made by the consumer who owns the card, or other payment method, and the USER demands a refund without having exercised the right of withdrawal or resolution in the manner provided by law and in these terms and conditions, the USER will be obliged to compensate the company for the damages caused as a consequence of the cancellation of the charge in the corresponding debit and re-credit entries in the company's accounts.

7. Technical means to correct errors

In the event that you detect an error in entering your personal data during your registration as a user of this website, you can modify it in the "My Account" section.

In any case, you can correct errors related to the personal data provided during the purchase process by contacting customer service through soporte.lamusainstrumentos.es, as well as exercise the right of rectification contemplated in our Privacy Policy by writing to online (@) lamusainstrumentos.es

This website displays confirmation windows in various sections of the purchase process that do not allow the order to proceed if the data in these sections has not been provided correctly. Likewise, this website offers the details of all the items you have added to your cart during the purchase process, so that, before making the payment, you can modify your order details.

If you detect an error in your order after the payment process has been completed, you must immediately contact our customer service to correct the error as soon as possible.

8. Product availability

All orders are subject to product availability. If there are difficulties in the supply of products or if there are no items in stock, we will inform you as soon as possible to offer a solution or we will refund any amount you may have paid.

In any case, if the contracted good or service is not available, when the consumer and user have been expressly informed of such possibility, the entrepreneur may supply a good or service of similar characteristics that has the same or superior quality without increasing the price.

In this case, the consumer and user may exercise their rights of withdrawal and resolution under the same terms as if it were the initially requested good or service.

9. Delivery

Before formalizing the order, you must select the delivery method that best suits your needs. Unless we have agreed otherwise, we will send you the order consisting of the product(s) listed in each Shipping Confirmation without undue delay and no later than 30 calendar days from the date of the Order Confirmation.

Please note that there may be circumstances arising from product customization, or unforeseen or extraordinary circumstances that may affect the delivery date.

During periods of high demand, such as those that may occur during certain promotional or seasonal campaigns, or at times when the volume of orders is higher than usual, delivery times may be exceptionally extended.

If for any reason we are unable to meet the delivery date, we will inform you of this circumstance as soon as possible and give you the option to continue with the purchase by establishing a new delivery date, continue but replace the items with alternative ones or cancel the order with a refund of the price paid. Please note that, in any case, we do not deliver to homes on Saturdays or Sundays.

For the purposes of these Conditions, it will be understood that "delivery" has occurred or that the order has been "delivered" at the moment you or a third party indicated by you acquires material possession of the products, which will be accredited by signing the receipt of the order at the agreed delivery address.

10. Impossibility of delivery

Contracts concluded electronically will produce all the effects provided for by the legal system, when consent and the other necessary requirements for their validity are met.

If we are unable to deliver your order, the transport company will try to find a safe place to leave it. If they cannot find a safe place, your order will be returned to our warehouse. Likewise, we will leave you a note explaining where your order is and how to proceed for the transport company to deliver it to you. If you will not be at the delivery location at the agreed time, please contact the assigned transport company.

In the event that the order has not been delivered due to a cause not attributable to us, we will contact you and, if 14 days have passed since we made the item available to you and you have not collected it or have refused to receive it, it will be considered abandoned, without the USER having the right to a refund of the price paid, and the company may pass on the costs incurred due to the USER's failure to receive the package.

Under no circumstances can the USER's failure to accept or collect be considered a valid way to exercise their right of withdrawal.

11. In-store pickup service

If you have chosen the in-store pickup option, your order may be delivered to one of our stores. To that end, once the order has been prepared, we will contact you to inform you that it is available for pickup. You may pick up the order personally (for which you must present your order number, name, and ID) or designate another person to pick up the order on your behalf, in which case they must present the order number along with their ID (i.e., the ID of the designated person).

If you make a purchase through the In-Store Pickup service, these Terms will also apply to you, without prejudice to any other regulations that may be applicable.

12. Pre-purchase of items

If you pre-purchase items, they will be delivered to the address you selected within the timeframes indicated on our website.

Once the item is available, the product will be shipped within the delivery times established in sections 8 and 9, and the USER will be notified of this circumstance.

In the case of mixed orders consisting of products from the usual purchase process and pre-purchase products ("Combined Orders"), even if the items are paid for in the same order, they may be delivered separately and at different times.

Once the pre-purchased products have been prepared, we will contact you to inform you that they are being shipped ("Shipping Confirmation").

You have the right to withdraw from the contract within 14 calendar days without justification. In the case of Combined Orders, the withdrawal period will expire 14 calendar days from the day on which you or a third party indicated by you, other than the carrier, acquires physical possession of the last of the goods.

If you pre-purchase a product, all the provisions contained in these Terms will also apply to you.

13. Transfer of risk and ownership

The risks of the products will be at your charge from the moment of delivery.

You will acquire ownership of the products when we receive full payment of all amounts due in relation to them, including shipping costs, or at the time of delivery (as defined in clause 9 above), if this occurs later.

14. Price and payment

The prices on the website include applicable taxes but exclude shipping costs, which will be added to the total amount in the shopping cart.

Prices may change at any time and are not free from typographical errors, but, except as stated above, possible changes will not affect orders for which we have already sent you a Shipping Confirmation.

Once you have selected all the items you wish to purchase, they will have been added to your basket, and the next step will be to process the order and make the payment. To do this, you must follow the steps of the purchase process, filling in or checking the information requested at each step. Also, during the purchase process, before making the payment, you can modify your order details. In addition, if you are a registered user, you have a detailed record of all orders placed in the My Account section.

You can use cards, transfers, or electronic payment platforms as payment methods, subject to the availability and operation of each bank and its application.

We inform you that MAREMUSIC RBC S.L., with registered office at Calle Peso de la Harina 19, 29007, Málaga (Spain), registered in the Commercial Register of Málaga, handles payments and, where applicable, refunds related to payments made through this website.

By clicking "Confirm order," you are confirming that the card, account, or any payment method used is yours or that you are the legitimate holder or user. Orders placed with fraudulent payment methods or those that our team determines may be fraudulent will be canceled until their legitimacy is clarified.

To minimize the risk of unauthorized access, your payment details are encrypted. Card payments will be subject to checks and authorizations by the issuing entity, but if said entity does not authorize the payment, we will not be responsible for any delay or non-delivery and will not be able to formalize any contract with you.

15. Guest checkout

This website also allows purchases through the guest checkout feature. In this purchase mode, only the essential data to process your order will be requested.

16. Value Added Tax and invoicing

For customers indicating residency in the European Union, all prices shown include VAT, but this will be deducted if shipped to an area exempt from this tax.

In accordance with the provisions of Article 68 of Law 37/1992, of December 28, on Value Added Tax, the delivery of items will be understood to be located in the territory of application of Spanish VAT if the delivery address is in Spanish territory except for the Canary Islands, Ceuta, and Melilla. The applicable VAT rate will be the legally current one at any given time depending on the specific item in question.

For orders destined for the Canary Islands, Ceuta, and Melilla, or other territories that do not correspond to mainland Spain, deliveries and prices shown will be exempt from VAT by application of the provisions of Article 21 of Law 37/1992, without prejudice to the application of local taxes and corresponding tariffs in accordance with current regulations in each of these territories. Likewise, transport companies may charge the customer fees for customs management, which will correspond to the customer and not to La Musa.

You expressly authorize us to issue the invoice in electronic format, which you will find available for download in your Account if you need it. If you wish to receive a paper invoice, you can request it by contacting La Musa through the contact methods available on our website.

17. Return Policy

Legal right to withdraw from purchase

Right of withdrawal

If you are contracting as a consumer and user, you have the right to withdraw from this contract within 14 calendar days without needing to provide any justification.

The withdrawal period will expire 14 calendar days from the day on which you, or a third party indicated by you, other than the carrier, acquired physical possession of the goods, or, in the event that the goods comprising your order are delivered separately, 14 calendar days from the day on which you, or a third party indicated by you, other than the carrier, acquired physical possession of the last of those goods.

To exercise the right of withdrawal, you must notify La Musa, at the address Calle Peso de la Harina 19, 29007, Málaga (Spain), or through soporte.lamusainstrumentos.es, of your decision to withdraw from the contract through an unequivocal statement. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired. However, we also offer a return form accessible from the orders section of your user account, which is not mandatory to exercise this right.

Consequences of withdrawal

The consumer and user must return or deliver the products to MAREMUSIC RBC, S.L., without undue delay and, in any case, no later than 14 calendar days from the date on which they communicate their decision to withdraw from the contract to La Musa. The deadline will be considered met if the consumer and user return the goods before the 14 calendar day period has expired.

The consumer and user will bear the direct costs of returning the goods if they decide to do so by their own means.

We will refund the price paid by you without undue delay and, in any event, no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction. However, we may withhold the reimbursement until we have received the goods and verified their perfect condition. You must return or deliver the products directly to us at any La Musa store located in Spain, or request a return through a transport company on our website.

Unless you return the goods to a La Musa store in Spain, you will bear the direct cost of returning the goods. If you make the return using a shipping method organized by us, the following amounts will be deducted from the final refund as return shipping costs:

• €2.99 for returns from Spain, Portugal, mainland, and Balearic Islands.
• €9.99 for returns from the Canary Islands, Ceuta, and Melilla.
• €9.99 for returns from other European Union countries.

You will only be liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

Common provisions

You will not have the right to withdraw from the contract whose object is the supply of any of the following products:

• Personalized items.
• Sealed CDs/DVDs that have been unsealed after delivery.
• Books.
• Sealed goods for health or hygiene reasons that have been unsealed after delivery, such as reeds or mouthpieces.

Your right to withdraw from the contract will apply exclusively to those products that are returned in the same condition in which you received them. No refund will be made if the product has been used beyond merely opening it, for products that are not in the same condition as when they were delivered, or that have suffered any damage, so you must be careful with the items while they are in your possession. Please return the item using or including all its original packaging, instructions, and other documents that may accompany it.

You can make returns at any La Musa store, by your own means or through the service we can provide you.

In-store returns

You can return the products to us at any La Musa store. In this case, you must go and present, along with the items, the order number that you received attached to the Shipping Confirmation, which is also stored in your account on La Musa's website.

Returns through Correos drop-off

You must request the return in your account on the website, selecting the order and the product(s) you wish to return so that we can organize the drop-off of your return at Correos. If you no longer have the original packaging, you can return it in any packaging, provided that it ensures the items are not lost and are properly protected. If you have made a purchase as a guest, you can contact us to request the drop-off. After carrying out the appropriate verifications, you will receive an email with a label, which you must stick on the package and return it at any of the points we will inform you of. You will also receive detailed instructions.

The following amounts will be deducted from the final refund as return shipping costs depending on the origin of the drop-off:

• €2.99 for returns from Spain, Portugal, mainland, and Balearic Islands.
• €9.99 for returns from the Canary Islands, Ceuta, and Melilla.
• €9.99 for returns from other European Union countries.

If you do not wish to return the products through any of the available options, you will be responsible for the return costs. Please note that if you decide to return the items by collect-on-delivery, we will be authorized to charge you any expenses we may incur.

Please note that, once the order has been delivered, if you exercise the right of withdrawal, and you are the one who arranges the transport of the package, without that service having been offered by us, we cannot assume the risk on the return package when it refers to causes not attributable to La Musa.

After examining the package at our facilities, we will inform you if you are entitled to a refund of the amounts paid. The refund will be made as soon as possible and, in any case, within 14 days from the date we receive the returned goods.

If we receive an item outside the stipulated period, in poor condition, with incorrect content, or that, in short, does not meet the characteristics to be able to withdraw from the contract, you will not be entitled to a refund of the amounts. We will contact you, and if after two (2) months from the time we make the item available to you, you have not collected it or refuse to receive it, we will not be responsible for it and it will be considered abandoned. We will be authorized to charge you the corresponding costs if it is possible to manage the return of the package to you.

Likewise, remember that you will be responsible for the content of the return package when using any of the return options offered by La Musa. In the event that there is an error in the content of the return package not attributable to La Musa, we will be authorized to charge you the corresponding costs if it is possible to manage the return of the package to you.

In any case, the rights and actions recognized by current legislation remain reserved.

Returns in the Canary Islands, Ceuta and Melilla, and other territories excluding mainland Spain.

If you wish to return a product that was delivered in the Canary Islands, Ceuta, or Melilla, or any other territory excluding mainland Spain, you may do so by going in person to any La Musa store in accordance with the provisions of this clause. If this is not possible, you must contact us to arrange with La Musa the shipment of the products. Please note that shipments from territories outside the European Union incur customs charges that will be deducted from the refund amount.

Returns of defective products

In cases where you consider that at the time of delivery the product does not conform to the stipulations of the contract, you must contact us immediately (at the latest, within 7 calendar days) through our contact channels, providing the product details and the damage it has suffered, where we will indicate how to proceed.

Remember that if the package or packaging is visibly damaged at the time of delivery by the transport company, you must reject the delivery and not accept it. In such a case, please contact us to inform us of this circumstance and proceed to a solution, such as re-shipping the order or a refund.

If you accept the delivery and the product is defective, you can return it to any La Musa store or by delivering it to a collection point that we will specify when requesting the return.

We will thoroughly examine the returned product and inform you by e-mail within a reasonable period whether a refund or replacement is due (if applicable). The refund or replacement of the item will be made as soon as possible and, in any case, within 14 days from the date on which we send you an email confirming that the refund or replacement of the non-compliant item is due.

Amounts paid for products returned due to a defect, when such a defect genuinely exists, will be fully refunded, including the shipping costs incurred to deliver the item to you and the costs you incurred to return it to La Musa. The refund will be made using the same payment method that was used to pay for the purchase.

In any case, the rights recognized by current legislation remain safeguarded.

Order cancellation due to rejection

If, during the delivery process of an already dispatched order, you decide to reject or cancel it, the package will be returned to La Musa. In this case, the refund will be issued as soon as possible and, in any event, within 14 days from the date we receive the goods at our facilities.

If the order was destined for a territory belonging to the European Union, €30.00 will be deducted from the refund amount for return management and refund processing. If the order was destined for another territory that may incur additional tariffs and fees, La Musa will be obliged to pay fees for the return of the package. These fees will be passed on to the customer, so that the fees paid by La Musa will be deducted from the total refund amount, plus €30.00 for return management, refund processing and customs duty management.

18. Warranties

If you contract as a consumer and user, you have the right to free corrective measures in the event of non-conformity of the goods. We offer warranties on the products we market through this website, under the legally established terms for each type of product, thus being responsible for any lack of conformity that becomes apparent within three years of product delivery.

Products are understood to be in conformity with the contract if (i) they conform to the description provided by us and possess the qualities we have presented on this website, (ii) they are fit for the purposes for which products of the same type are ordinarily intended, and (iii) they exhibit the quality and performance that are customary for a product of the same type and that can reasonably be expected. In this regard, if any of the products are not in conformity with the contract, you must notify us following the procedure detailed in section 17 above and through any of the communication channels provided for this purpose.

The products we sell, especially handcrafted or limited-series products, may often exhibit characteristics of the natural materials used in their manufacture. These characteristics, such as variations in finishes, will not be considered defects or flaws. On the contrary, their presence should be expected and appreciated; they should be accepted as part of the product's individual appearance.

Our commercial warranty does not affect your rights under current legislation.

19. Liability and Disclaimer

Unless expressly stated otherwise in these Conditions, our liability in connection with any product purchased on our website shall be strictly limited to the purchase price of said product.

However, and unless otherwise provided by law, we accept no liability for the following losses, regardless of their origin:

• Loss of income or sales.
• Loss of business.
• Loss of profits or contracts.
• Loss of anticipated savings.
• Loss of data.
• Loss of management time or office hours.

Due to the open nature of this website and the possibility of errors in the storage and transmission of digital information, we do not guarantee the accuracy and security of the information transmitted or obtained through this website unless expressly stated otherwise.

The information provided by this website is of a general nature and is for informational purposes only, without guaranteeing full access to all contents, nor their accuracy, completeness, correctness, validity or timeliness, nor their suitability or usefulness for a specific purpose.

MAREMUSIC RBC, S.L. is not responsible, in any case, for damages of any nature arising from, but not limited to:

• Errors or omissions in the content. MAREMUSIC RBC, S.L. does not guarantee that the content will be permanently updated, nor that it is free of any errors.
• Lack of portal availability. MAREMUSIC RBC, S.L. is not responsible for any possible damage or harm generated to the user as a result of failures or disconnections in telecommunications networks that lead to the suspension, cancellation, or interruption of the website's service, as the operation of these networks depends on third parties.
• Presence of viruses or malicious or harmful programs in the content that may alter computer systems, electronic documents, or user data, despite having adopted all necessary technological measures to prevent it. It is the user's responsibility, in any case, to have adequate tools to protect against harmful computer programs.

20. Industrial and Intellectual Property

All content on the website, including, but not limited to, texts, photographs, graphics, images, icons, technology, software, links and other audiovisual content, as well as its graphic design and source codes, constitute a work owned by MAREMUSIC RBC, S.L., and no exploitation rights over them are transferred to the user beyond what is strictly necessary for the correct use of the website, regardless of whether or not they are susceptible to intellectual property.

Likewise, all trademarks, trade names or distinctive signs of any kind that appear on the website are the property of MAREMUSIC RBC, S.L., and it cannot be understood that the use of or access to the same grants the user any right over them.

Total or partial reproduction, exploitation, distribution, modification, assignment or public communication of the contents and any other act not expressly authorized by the owner of the exploitation rights is prohibited. Any unauthorized use is considered a serious infringement of the author's intellectual or industrial property rights.

To make any observation regarding possible infringements of intellectual or industrial property rights, as well as any of the contents of the website, the user must notify MAREMUSIC RBC, S.L., attaching the relevant information.

In any case, MAREMUSIC RBC, S.L. assumes no responsibility whatsoever with respect to the intellectual or industrial property rights of third parties that may be infringed by a third party or by the user.

21. Viruses, Piracy and Other Cyber Attacks

You must not misuse this website by knowingly introducing viruses, Trojans, worms, logic bombs or any other program or technologically harmful or damaging material. You must not attempt to gain unauthorized access to this website, to the server on which it is hosted or to any server, computer or database connected to our website. You agree not to attack this website via a denial-of-service attack or a distributed denial-of-service attack.

Failure to comply with this clause could lead to the commission of offenses defined by applicable regulations. We will report any breach of these regulations to the competent authorities and will cooperate with them to discover the identity of the attacker. Likewise, in case of breach of this clause, you will immediately cease to be authorized to use this website.

We will not be liable for any damage or loss resulting from a denial-of-service attack, virus or any other technologically harmful or damaging program or material that may affect your computer, computer equipment, data or materials as a consequence of using this website or downloading content from it or to which it redirects.

22. Links from our website

The lamusainstrumentos.es website may contain links or hyperlinks to other Internet sites, over which it has no control whatsoever. Therefore, once the user accesses third-party links and leaves the website, both this document and the Privacy Policy and Cookie Policy will cease to apply, as the websites accessed by the user are subject to their own policies.

23. Written communications

Applicable regulations require that some of the information or communications we send you must be in writing. By using this website, you accept that most of these communications with us will be electronic. We will contact you by email or provide you with information by posting notices on this website. For contractual purposes, you consent to use this electronic means of communication and acknowledge that all contracts, notifications, information, and other communications that we send you electronically comply with the legal requirements of being in writing. This condition will not affect your statutory rights.

24. Notifications

Notifications you send us must be made through any of the contact methods we offer. In accordance with the provisions of clause 23 above and unless otherwise stipulated, we may send you communications either to the email or to the postal address provided by you when placing an order.

Notifications shall be deemed to have been received and properly made at the very moment they are posted on our website, 24 hours after an email has been sent, or three days after the date of posting of any letter. To prove that the notification has been made, it will be sufficient to prove, in the case of a letter, that it had the correct address, was properly stamped and was duly delivered to the post office or a mailbox and, in the case of an email, that it was sent to the email address specified by the recipient.

25. Assignment of Rights and Obligations

The contract is binding on both you and us, as well as on our respective successors, assignees, and heirs. You may not transmit, assign, charge, or otherwise transfer a contract or any of the rights or obligations arising from it, without having obtained our prior written consent.

We may transmit, assign, charge, subcontract or otherwise transfer a contract or any of the rights or obligations arising from it, at any time during its term. To avoid any doubt, such transmissions, assignments, charges or other transfers shall not affect any rights that you, as a consumer, may have under law, nor shall they annul, reduce or in any other way limit any warranties, whether express or implied, that we may have granted you.

26. Events Beyond Our Control

We will not be liable for any failure or delay in fulfilling any of the obligations assumed, when such failure or delay is due to events beyond our reasonable control ("Force Majeure Event").

Force Majeure Events shall include any act, event, failure to exercise, omission or accident beyond our reasonable control and, among others, the following:

• Strikes, lockouts or other industrial action.
• Civil commotion, riot, invasion, terrorist threat or attack, war (declared or not) or threat or preparation for war.
• Fire, explosion, storm, flood, earthquake, subsidence, epidemic or any other natural disaster.
• Impossibility of using trains, ships, aircraft, motor transport or other means of public or private transport.
• Impossibility of using public or private telecommunication systems.
• Acts, decrees, legislation, regulations or restrictions of any government or public authority.

It shall be understood that obligations will be suspended for the period during which the Force Majeure Event continues, and we will have an extension of time to comply with such obligations for a period equal to the duration of the Force Majeure Event. We will use all reasonable means to end the Force Majeure Event or to find a solution that allows us to fulfill our obligations despite the Force Majeure Event.

MAREMUSIC RBC, S.L. cannot assume any responsibility for the content that may appear on third-party pages, nor does it guarantee the technical availability, quality, reliability, accuracy, breadth, veracity, validity, and constitutionality of any material or information contained in any of said links or hyperlinks. Likewise, the inclusion of these external connections to third-party websites does not imply any type of association, merger, or participation with the connected entities.

27. Waiver

Our failure to demand strict performance by you of any of the obligations assumed by you under a contract or these Conditions, or our failure to exercise any rights or actions to which we may be entitled under such contract or the Conditions, shall not constitute a waiver or limitation of such rights or actions, nor shall it relieve you from complying with such obligations.

No waiver by us of a specific right or action shall constitute a waiver of other rights or actions arising from a contract or the Conditions. No waiver by us of any of these Conditions or of any rights or actions arising from a contract shall be effective unless it is expressly stated to be a waiver and is formalized and communicated to you in writing in accordance with the provisions of the Notifications section above.

28. Partial Nullity

If any of these Conditions or any provision of a contract are declared null and void by a final resolution issued by a competent authority, the remaining terms and conditions shall remain in force, without being affected by such declaration of nullity.

29. Entire Agreement

These Conditions and any document expressly referred to therein constitute the entire agreement between you and us in relation to their subject matter and supersede any other prior pact, agreement, or promise agreed between you and us verbally or in writing.

You and we acknowledge that we have consented to the conclusion of a contract without relying on any statement or promise made by the other party or which could be inferred from any statement or writing in the negotiations entered into by both before it, except that which is expressly mentioned in these Conditions.

Neither you nor we shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of a contract (unless such untrue statement was made fraudulently) and the other party's only remedy shall be for breach of contract as provided in these Conditions.

These Terms and Conditions have been drafted in Spanish and this version shall prevail over any translation, in the event of a conflict.

30. Our right to modify these terms

We reserve the right to modify the Terms and Conditions. Any modifications made shall not be retroactive.

If you do not agree with the modifications made, we recommend that you do not use our website.

31. Applicable law and jurisdiction

The use of our website and contracts for the purchase of products through said website shall be governed by Spanish law.

Any dispute arising from or related to the use of the website or to said contracts shall be subject to the non-exclusive jurisdiction of the Spanish courts. The user shall be governed by the current Spanish regulations and the resolution of any possible dispute that may arise shall be submitted to the Courts and Tribunals of the city of Malaga.

32. Comments, suggestions, complaints and claims

Your comments and suggestions are welcome. You can send them to us through our usual contact channels or to the postal address indicated in clause 2 of these Conditions. In addition, we have official claim forms available to consumers and users, which you can request.

Likewise, you can send your complaints and claims through our contact channels, which will be attended to by our customer service as soon as possible and, in any case, within the legally established period.

If you, as a consumer, consider that your rights have been violated, you can send your complaints to info (@) lamusainstrumentos.es in order to request an out-of-court dispute resolution.

In this regard, if the acquisition between you and us has been concluded online through our website, in accordance with EU Regulation No. 524/2013, we inform you that you have the right to request with us an out-of-court resolution of consumer disputes accessible through the Internet address http://ec.europa.eu/consumers/odr/.

33. Contact

Please note that the email online (@) lamusainstrumentos.es is enabled to allow easy and direct access to the identifying data of MAREMUSIC RBC S.L. as a marketing company, as well as for you to file any complaints or claims you deem appropriate.

For sending comments, suggestions, queries or any other matter other than those mentioned above, you can access our usual contact channels.

For more information, please consult the "Contact" section of our website lamusainstrumentos.es