Privacy Policy

Privacy Policy

Last updated: June 2026.

1. Data Controller and Regulatory Framework

MAREMUSIC RBC S.L., (hereinafter, LA MUSA instrumentos), in compliance with current regulations on personal data protection, informs that the personal data collected through the forms on the lamusainstrumentos.es website, or that may be collected through browsing the web or purchasing products through this portal, are included in the specific automated files of users of LA MUSA instrumentos' services.

LA MUSA instrumentos adopts the necessary measures to guarantee the security, integrity and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR), Organic Law 3/2018 on Personal Data Protection and guarantee of digital rights (LOPDGDD), and Law 34/2002 on Information Society Services and Electronic Commerce (LSSI).

2. Personal Information We Collect

Depending on how you interact with our website and the services offered, we collect or process the following categories of personal information:

• Contact details: Including your name, billing address, shipping address, phone number and email address.
• Financial information: Payment card information, transaction details, payment method and confirmation.
• Account information: Username, password, security questions, preferences and settings.
• Transaction information: Items you view, add to your cart, save to your wishlist, purchase, return or cancel.
• Device and usage information: Information about your device, browser or network connection, IP address, unique identifiers and data relating to your interaction with the website (how and when you browse it).

Sources of data collection:

• Directly from you: When you create an account, make a purchase or communicate with us.
• Automatically: Through the use of cookies and similar technologies provided by our platform.
• From service providers: Such as payment or logistics platforms that process information on our behalf.

3. Purpose of Data Processing

At LA MUSA instrumentos we will process your personal data for the following purposes:

• Service provision and purchase management: To maintain the contractual relationship, process payments, manage orders and shipments, facilitate returns and offer technical support and customer service.
• Personalization and improvement: To remember your preferences, allow you to post reviews and offer you a personalized shopping experience by recommending products.
• Security and fraud prevention: To authenticate your account, provide a secure payment environment and detect possible fraudulent or malicious activities.
• Legal compliance: To comply with applicable legislation, respond to legal requirements or investigate possible violations of our policies.

4. Legitimization

The processing of your data is carried out under the following legal bases:

• Performance of a contract: For the request for information and/or the acquisition of goods, whose terms and conditions are available to you prior to purchase.
• Explicit consent: Given freely, specifically, informed and unequivocally through the acceptance of this policy or the completion of forms (e.g., subscription to newsletters or training activities).
• Legitimate interest: To guarantee the security of the platform and prevent fraud.

The user declares that all data provided by them is true and correct, and undertakes to keep it updated. The data controller shall be exempt from all liability that may arise from inaccurate or erroneous information provided by the user.

5. Recipients and Relationship with Shopify

The data will not be communicated to any third party outside LA MUSA instrumentos in general, except for legal obligation or contractual necessity for the provision of the service. Our store uses Shopify technology, which acts as the data processor.

The information you submit will be transmitted to Shopify and other service providers (payment processing, logistics, marketing, web analytics, cloud storage). To offer advanced features and improve the experience, Shopify may use personal information obtained from your interactions with our store.

International transfers:

Some of the aforementioned providers may be located outside the European Economic Area (EEA). In such cases, the transfer of data is carried out using recognized mechanisms, such as the European Commission's Standard Contractual Clauses (SCC), guaranteeing an adequate level of protection and the security of your data.

6. Commercial Communications

In strict application of the LSSI, LA MUSA instrumentos will not send advertising or promotional communications by email that have not been previously requested or expressly authorized.

Exceptionally, in the case of users with whom there is a prior contractual relationship, LA MUSA instrumentos is authorized to send commercial communications related to products or services similar to those initially contracted. The user may object at any time using the unsubscribe option included in the emails.

7. Retention Period and Information Protection

The personal data provided will be kept as long as the commercial relationship is maintained or its deletion is not requested and, where appropriate, for a period not exceeding 5 years from the end of the commercial relationship. However, the data may be kept duly blocked to address possible legal or administrative responsibilities.

LA MUSA instrumentos makes backup copies of the content hosted on its servers; however, it is not responsible for the loss or accidental deletion of data by users, nor does it guarantee their total replacement.

8. Your Rights and Options

As a user, you have the following rights regarding your personal information:

• Right of access, rectification and erasure: Request to know what data we have, correct inaccurate data or request its deletion.
• Right to portability: Receive a copy of your information and request its transfer to a third party.
• Objection and limitation of processing: Request that we stop or limit the use of your data for certain purposes.
• Withdrawal of consent: At any time, without affecting the legality of previous processing.
• Objection to targeted advertising: If you visit our website with the Global Privacy Control signal activated in your browser, we will treat that visit as an opt-out request for tracking for advertising purposes.

9. Minor Data

Our services are not intended for minors, and we do not knowingly collect personal information from individuals under 16 years of age. If you are the legal guardian of a minor who has provided us with their data, please contact us to request its deletion.

10. Contact and Legal Information

The exercise of the rights described can be carried out by the user by sending an email to online (_at_) lamusainstrumentos.es or by postal mail to: MAREMUSIC RBC, S.L., Calle Peso de la Harina 19, 29007, Málaga (Spain).

This Policy complements any other requirement under applicable law and is subject to periodic revisions. In case of discrepancy with translations into other languages, the Spanish version will prevail. If you consider that your data has not been processed correctly, you have the right to file a claim with the Spanish Data Protection Agency (AEPD).